Terms & Conditions

Terms & Conditions

Effective Date: July 15, 2026

Welcome to Pointsaler ("Pointsaler", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, pointsaler.com, and all cloud-based Point of Sale (POS), Inventory Management, and related business management services (collectively, the "Services").

By creating an account, subscribing to a plan, or using our Services, you agree to be legally bound by these Terms.

1. Acceptance of Terms

By accessing or using Pointsaler, you confirm that:

  • You are at least 18 years old or legally authorized to operate a business.

  • You have the legal authority to enter into this agreement.

  • You agree to comply with all applicable laws and these Terms.

If you do not agree with these Terms, you must not use our Services.

2. About Our Services

Pointsaler is a subscription-based cloud platform that provides business management tools, including but not limited to:

  • Point of Sale (POS)

  • Inventory Management

  • Purchase Management

  • Sales Management

  • Customer Management

  • Supplier Management

  • Warehouse Management

  • Expense Tracking

  • Employee Management

  • Reporting & Analytics

  • Multi-device Access

Features available depend on your selected subscription plan.

3. Account Registration

To use our Services, you must create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your information updated.

  • Maintain the confidentiality of your login credentials.

  • Accept responsibility for all activities under your account.

You are responsible for any activity that occurs using your account.

4. Subscription Plans

Access to Pointsaler requires an active subscription.

Subscription plans may include:

  • Monthly Plans

  • Quarterly Plans

  • Yearly Plans

  • Promotional Plans

Plan pricing and features may change without prior notice for future subscriptions. Existing subscriptions remain valid until their expiration date.

5. Payments

You agree to pay all applicable subscription fees.

Payments must be made using approved payment methods.

Failure to complete payment may result in:

  • Account suspension

  • Service interruption

  • Limited feature access

  • Permanent account termination if outstanding payments remain unpaid

6. Subscription Renewal

Subscriptions do not automatically renew unless automatic renewal is enabled or otherwise specified during purchase.

It is your responsibility to renew your subscription before expiration to avoid service interruption.

7. Free Trial

If a free trial is offered:

  • Trial features may be limited.

  • Trial duration may change at any time.

  • We may end the trial program without notice.

  • No guarantee is made that trial data will remain available after expiration unless you purchase a subscription.

8. Business Data

You retain ownership of all business information you enter into Pointsaler, including:

  • Products

  • Sales

  • Purchases

  • Customers

  • Suppliers

  • Inventory

  • Employees

  • Reports

You are solely responsible for the accuracy and legality of your business data.

9. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes.

  • Upload viruses, malware, or harmful code.

  • Attempt unauthorized access to any system.

  • Interfere with platform security or stability.

  • Reverse engineer, copy, modify, or exploit the platform.

  • Share or sell your account credentials.

  • Use the platform to send spam or fraudulent communications.

  • Violate the rights of others.

Violation of these rules may result in immediate suspension or termination.

10. Account Suspension and Termination

Pointsaler may suspend or terminate your account if:

  • You violate these Terms.

  • You engage in fraudulent or illegal activities.

  • Subscription fees remain unpaid.

  • Your actions threaten platform security or other users.

Termination may occur without prior notice in serious cases.

11. Data Backup

We implement reasonable backup procedures; however, you are encouraged to maintain your own copies of important business records.

Pointsaler is not responsible for data loss caused by:

  • User error

  • Device failure

  • Third-party service failures

  • Cyber attacks

  • Force majeure events

12. Service Availability

We strive to provide continuous service.

However, Services may occasionally be unavailable due to:

  • Scheduled maintenance

  • Security updates

  • Hardware failures

  • Internet outages

  • Events beyond our reasonable control

We do not guarantee uninterrupted availability.

13. Intellectual Property

All intellectual property rights relating to Pointsaler, including:

  • Software

  • Source code

  • User interface

  • Design

  • Branding

  • Logos

  • Documentation

  • Website content

remain the exclusive property of Pointsaler or its licensors.

Using our Services does not transfer ownership of any intellectual property to you.

14. License

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services during your active subscription solely for your internal business operations.

You may not:

  • Copy the software.

  • Redistribute the software.

  • Resell the software as your own.

  • Create derivative works without written permission.

15. Third-Party Services

Our Services may integrate with third-party providers such as:

  • Payment gateways

  • SMS providers

  • Email services

  • Cloud infrastructure

  • Analytics tools

We are not responsible for the availability or policies of third-party services.

16. Limitation of Liability

To the maximum extent permitted by law, Pointsaler shall not be liable for:

  • Loss of profits

  • Business interruption

  • Data loss

  • Loss of customers

  • Indirect damages

  • Incidental damages

  • Consequential damages

Your use of the Services is at your own risk.

17. Indemnification

You agree to indemnify and hold harmless Pointsaler, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of applicable laws

  • Your infringement of third-party rights

18. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using Pointsaler, you acknowledge that you have read and accepted the Privacy Policy.

19. Account Security

You are responsible for:

  • Keeping your password confidential.

  • Using a strong password.

  • Logging out from shared devices.

  • Promptly notifying us of unauthorized account access.

20. Pricing Changes

We reserve the right to modify subscription pricing, features, or plans at any time.

Price changes apply to future purchases or renewals and will not affect active paid subscriptions until their current billing period ends.

21. Feature Updates

We continuously improve our Services.

We may:

  • Add new features.

  • Modify existing features.

  • Remove outdated features.

  • Improve system performance.

Not all updates require prior notice.

22. Force Majeure

Pointsaler shall not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, cyber attacks, government actions, internet failures, power outages, or labor disputes.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh, without regard to conflict of law principles.

24. Dispute Resolution

Before initiating legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith negotiation.

If a dispute cannot be resolved amicably, it shall be subject to the competent courts of Bangladesh.

25. Changes to These Terms

We may update these Terms from time to time.

The revised version will be published on pointsaler.com with an updated Effective Date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

27. Entire Agreement

These Terms, together with our Privacy Policy and any other policies published on pointsaler.com, constitute the entire agreement between you and Pointsaler regarding the use of our Services.

28. Contact Us

For questions regarding these Terms & Conditions, please contact us through the contact information available on pointsaler.com.

By creating an account or using Pointsaler, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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